Customer Reviews & Testimonials
Air Conditioning Reviews
We had our 6 month check up on our AC unit. Scott was awesome! Kept us posted on how things were going. Service was great as usual, we've had Scott as our technician before and he's always timely, informative and efficient. Thank you Griffin Services! Y'all are the jam!
Erin B. | Feb. 2019
Griffin Service is a top notch company. Called just to get our home AC a check up before summer and was very pleased with the customer service and scheduling departments knowledge and helpfulness. I signed up for the yearly maintenance program they offer and was extremely happy with Scott , the tech that came to our home, and the time he took to fully check every part of our system from the inside out. I would highly recommend this local company to everyone.
A. O'Neal | Feb. 2019
So I recently got a brand new Amana AC and Heating unit from Griffin AC and it's been a wonderful new unit! Michael came out at first and inspected my old one that was over ten years old, told me the problems and after meeting up with Kyle (Very friendly guy!) was able to get financing options and found about the different options that would be good for my Condo. He gave good suggestions without pushing for something way more than I needed and provided the benefits of different systems, even letting me know about a nice JEA rebate too. I've been very happy with the system. Michael and Jordan came out on a Monday to get the system installed, installed new copper, and had the thing done in good time. They cleaned up well after themselves and laid down cloth so they wouldn't even make a mess of the rug. Both of them were super friendly and informative and helped make sure everything was right. They've come out since to check that everything was working on a followup visit and even changed out the breakers to the right type for the units. Very professional and very nice guys all around. Highly recommend Griffin AC for very courteous, friendly, Professional, and great service people. Thank you for your great service and me having a nice cool home once again!
Starallon | Jan. 2019
Thank you Griffin Service and Scott Rake! I'm so grateful that my A/C is running properly again. Scott was right on time, very friendly and courteous. He explained everything so I understood and was very efficient. I highly recommend Griffin Service and will be telling my friends to use them if they need great A/C service!
Jennifer H. | Dec. 2018
With the coldest temperatures a day away, Scott Rake was dedicated and very efficient to get my system up and running in time to keep my house warm and cozy!
Michael P. | Feb. 2019
I'm a firm believer in proper communication and Scott with Griffin provided wonderful knowledge with our maintenance. If anything was left questionable, he said he would get back to me (which he did). I've had other companies make up excuses or lie to cover their own lack of knowledge/professionalism. Very refreshing to deal with a solid knowledgeable company. I define an ethical company by how they resolve issues, not the excuses to cover it up-Thank you Griffin Services for being the good guys!
J Ha | Feb. 2019
Called Griffin Service because I had no heat. I have two young girls and they were freezing this morning. Joe called me right away and showed up on time and was very polite and explained all what he was going to do. Joe fixed the problem in no time and our home was warm shortly after. Highly recommend Griffin and Joe
Ashley M. | Jan. 2019
Courteous and professional explained problems w my hvac. Explained options and designed a plan to fix and maintain the system Great to see Joe! Also Coach Joe took great care of us yesterday went above and beyond...made my home safe by cleaning our dryer vent and took the time and care to make sure we ll be safe and sound! Thanks Joey Schiraldi
Christopher J. | Jan. 2019
Scott found the leak..very quickly...fortunately it is still under warranty
Phil S. | Feb. 2019
Joe from Griffin came to fix my Mom's hot water heater. It was old & needed to be replaced. Joe did an excellent job, was polite, undetstanding & professional! He came on time & called ahead of time to let us know he was on his way. Joe also made sure the tank was working properly before he left. All in all, it was a great experience! I would highly recommend Griffin & Joe!
Diann A. | Feb. 2019
Scott performed the annual maintenance on my tankless hot water heater and did an exceptional job. He even came back out to ensure all water pressure was adequate and service was completed to my standards. I highly recommend Griffin and in particular Scott.
Matt B. | Jan. 2019
It took me a few tries to get this situation with my hot water pump resolved, but the main cause of that was myself. However, Joe did an excellent job of recommending several options, but I had to try it my way. In the end, Griffin Services was excellent and the advice was spot on. I would recommend them to anyone dealing with a hot water pump or air condition units.
Eddie R. | Dec. 2018