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Air Conditioning Maintenance in St. Augustine, FL 32084

March 27, 2023

Great Company. Very professional and they offer a great membership plan.

– Ronda R.

» Air Conditioners Maintenance in Jacksonville, FL 32225

Griffin Service.

10895 Old Dixie Hwy., Suite 1, Ponte Vedra Beach, FL 32081
CFC1430731
EC13010684
CMC1250697

5/5 - 17 reviews

Google Rating

4.8

Based on 2468 reviews

Griffin Service

4.8

review us on See all reviews

1702230830

Awesome service I called late after hours, they promptly came out to diagnose and fix my AC in a matter of minutes very professional and made it very easy! 10/10

1702069915

Dave showed up same day very professional had us up and running in no time very reasonable price also would recommend

1702063784

David is very familiar with the style of unit that I have. His knowledge, good communication, and professionalism made for a smooth visit.Can’t ask for much more than that!

Suzanne Kelly Schreiber

1701990900

Called Griffin Service to connect gas line to indoor fireplace. Charles Jammes did a great job. He ran the line along the house and under the paver patio. Everything was put back into place.Fireplace logs were a little challenging to get started. Charles spent the extra time to make sure the fireplace was up and running.

1701989611

1701987590

James and his assistant showed up early and worked hard for hours. They completed a full re-piping of my guest bathroom in one day and even put the dirt back in so we were ready to do new concrete and finish this bathroom up. They worked hard, were efficient, and friendly. Can't ask for better people to help you out!

Terrible Munchkin

1701969329

Tech was very courteous and understanding.

1701956362

James was very helpful with the situation I am dealing with in regards to my shower. Although I am waiting on parts to be delivered, he assisted tremendously in guiding me in the most cost effective solution. Thank you.

1701888865

As military veteran I understand how important time is and every since we moved here in February 2016 and purchased our new HVAC System and tankless water heater Griffin has always showed up on time and with everything needed to complete PM. From electrical to plumbing we trust Griffin to handle our needs. The text notifications is a plus keeping me updated

Monica Alexanderson

1701877922

Charles with the electrical department was fantastic… Able to identify and fix the problem in a timely, professional manner. Another fantastic interaction with Griffin services. Highly recommend.

1701793502

highly recommend griffin

ELaine Meredith

1701783902

Excellent service person.

1701740806

Professional and knowledgeable as always!

1701726926

The installers were very professional, and willing to teach & answer questions. They helped me find ways to save money which is always a plus!The new ax unit cools the house down faster than the last by leaps and bounds. I didn’t want a new AC, but I’m satisfied with my decision to go with Griffin Services.

Phat Chik Dzine

1701640103

Hire these guys to do a job and the employee they sent didn’t know what he was doing and lied about his experience and the company still charge us $200 but god will handle it. So y’all find someone else to do it cause I did and I wouldn’t recommend them to Jesus Christ himself. Picture is who I recommend

Daryl & Anita Pierce

1701477189

Mr Casey was outstanding. He arrived on time and quickly resolved our issue with our A/C & Heating unit. Very professional and we would highly recommend Griffin! Thanks

1701469999

Jalan came serviced my system was very pleasant and polite. He answered questions I had showed and explained everything he did to the unit. Very happy with Jalan.

1701468998

Steve was great

1701459584

Reception is in this diagnosis lady was very nice and very easy appointment set up.

1701458935

James from Griffin was excellent. He diagnosed the problem with the toilet and fixed it immediately. Very excellent service. He presented a very good appearance for the company.Joyce Slate

1701453265

1701452880

Hired Griffin service to address a small water leak around the commode and advised them a area on one side of the toilet was weak. Matthew was sent to review the problem and provided an estimate to repair the situation. I was advised that the toilet would have to be removed to determine the damage but it appears minor. The technician failed to advise me that the floor was more damaged than thought and proceeded to install the new toilet purchased. He was not able to secure the base of the new toilet so I requested the old one returned as found. (There was no problem with the toilet other than to determine the source of the water leak) It's much more to this story but just beware of unqualified workers who will try to complete a job just to get paid. When it was asked how to resolve, the worker said he didn't know what to do 😞. Wrong answer for the price quoted. What bothers me is that he was not skilled enough to know when a task can't be completed as promised. Should have spoken up before opening and assembling the new ada toilet that he couldn't put down. Now I can't return a partially put together toilet. I'm a senior citizen and really felt like he was taking advantage. He advised he had been doing this for 3 years.....still was not ready. The boss is aware of this situation and has not reached out to discuss. I'm planning on getting someone else to access the situation when I recover. Griffin services did not uphold their part of the agreement. Wished I had referenced BBB and Google reviews before hiring. I agree there may be some fake positive reviews out here.... can't always believe those. This one is factual.........I was not in good hands with Griffin services and I don't trust them anymore.

1701448933

Charles with Griffin Service did a fantastic job adding a surge protector to my electrical box. Explained everything to me, cleaned up and left me all the information. Very helpful and I’m happy with the service.

Terrance Williams

1701396300

Matthew's intentions were good,but he was a bit inexperienced for this job. He lacked the ability to judge the job. There was a portion of the subfloor that was deteriorating under the toilet. He tried to fix the problem with shems and other forms of quick fixes. He even called a supervisor for advice on how to remedy the problem which is commendable. The problem is knowing how far to go when faced with a complicated issue. His supervisor advised him to go under the house and use 2×6 as support for the flooring. After careful review,we asked him to pull the new commode up and place the old one back in place because it was getting dark,cold,and his supervisor's method would've been too time consuming,exhaustive,and unnecessary. The task should to be fixed in the bathroom,not under the house. When you have an inexperienced person on the job,he/should have a more experienced helper along for assistance. As a supervisor,when an employee calls with a complicated issue,it may be better to come view the problem personally instead of giving improper advice after seeing the situation on a video screen on the phone. Lesson learned on all sides. When asked about what is going on with a particular situation, "I don't know" is honest, but the wrong answer when dealing with paying customers. I'm not blaming Matthew. Effective training and communication is key and it showed today. He is supposed to return to do the job. We ask that you send someone with him to ensure the job is done correct and efficiently. If not feasible,send someone elseHe arrived at 2:55pm. 6pm,the job was still incomplete and that's after he come out yesterday to inspect the job and give an estimate. We still ended up paying $200 down out of $540 on this incomplete job,which is totally unacceptable. We asked him how much experience does he have? He told us 3 years. We asked him does Griffin Services have a carpenter or someone who can assist with this issue? He told us that Griffin Services only does plumbing and HVAC. Griffin Services has done work for us in the past and we never had a problem with them until today. We are not satisfied with Griffin Services.

1701391938

Plumbing issue was fixed same day.Steve was knowledgeable, professional and courteous! Excellent work!

1701376032

1701373860

1701371088

Dave B did a great job today, performing annual Fall to my heat pump and unit. Pointed out some stuff I did not know, which is always helpful when that happens. I have Griffin's annual service plan which is best for me in the long run; today's visit was at no charge.

1701369247

Deklin was professional, extremely knowledgeable and got the job done quickly. He also was helpful in expediting a work order for a plumbing issue. Fabulous work ethics . Thank you again.

1701362380

Pleasant and knowledgeable plumbing service.

1701361615

Great worker! Very knowledgeable. Was very respectful. Thanks for the great service!!!

1701357478

We are on a well. Charles replaced our water heater and also suggested a booster pump to address our low water pressure. Very happy with both. Charles was professional and polite. Great experience.

1701289044

Kyle was a great tech! Really did a thorough job. I will be using him and Griffin in future!

1701279146

My technician Joe was very professional and informative on my AC unit. He did a great job explaining my AC unit to me and I look forward to future maintenance service.

1701277377

Griffin Services responded very quickly to our urgent need for a water heater installation. We returned home from our Thanksgiving vacation to no hot water and the circuit breaker having been tripped. We had already purchased a water heater when they were on sale. Dustin was sent out that afternoon and completed the installation in about 2 hours. He was friendly, professional, knowledgeable and efficient. Great service!

Steven Patrick Jarvis

1701276140

Dustin did a WOW job on repairing my water heater. The cost was low, extremely reasonable. I look forward to seeing what they can do with my plumbing issues.

1701274163

James was on time, professional, and very courteous. He completed the job in a minimal amount of time. And now I have hot water in my shower. Thanks.

Meinrado Pontejos

1701207422

Steven Bush was very professional. He came on time and allowed us to finish our breakfast before moving in the materials he needed to fix my water heater. We did not feel hurried while he was doing his work. Thank you Steven for the excellent and professional service you provided.

1701206292

David Ford is an awesome technician!! He’s extremely knowledgeable, personable, professional, efficient and thorough. He guided me through the decision making process regarding my water heater with clear information and honesty. He’s a valuable asset to your company. I will definitely call Griffin Service for any future needs.

1701202988

Friendly, knowledgeable and very professional service tech.

1701190660

Deklin, Vinnie, Dominic did an awesome job. Very detailed oriented and efficient. I recommend them and Griffin Service for all your needs and everything else that they do.

1701188124

Griffin is only service I trust in area after many attempts and bad experiences with other companies. I’m very thankful to have found this company for all my ac and plumbing needs.

1701186551

Mike Lambert is an excellent service technician.

Christine Marshall

1701137113

James was very diligent with installing washer and connecting gas dryer. Thank you!

1701120554

Friendly and professional service. I highly recommend. They know their business but don't belittle you or take advantage.

1701118630

Fast and helpful! I’m very satisfied. I’ll call them definitely again 👍

1701114614

Great experience with the service and the techs

1701108837

1701107279

He was friendly, thorough and didn’t try to over-sell us on anything. We’ve used Griffin for years and are always happy!

Tamesha Gagliano

1701030344

I was rearranging my garage when I noticed w water seeping through the concrete foundation and baseboard. I called Griffin Services the next day. The customer service rep. was extremely helpful and let me know that Kyle would be my tech. Kyle came out and was knowledgeable and through. Turns out there was a leak in the pipe to my spigot.Although it took some time to figure out. Kyle made a nerve-wrecking experience, a more pleasant one. I will continue to call Griffin Service for my home repair needs.

5/5 - 17 reviews

5/5 - 17 reviews

904-299-5050

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