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Water Heaters Installation in St. Augustine, FL 32095

May 22, 2023

“James Bowers did a great job installing our new HWH. He is very knowledgeable and was able to answer all of our questions. We really appreciate his efforts and would recommend your service to our neighbors based on the excellent technicians you employ at your company.”

– Fred N.
« Five Stars for Griffin Service » Air Conditioners Replacement in St. Augustine, FL 32095
Griffin Service.

10895 Old Dixie Hwy., Suite 1, Ponte Vedra Beach, FL 32081
CFC1430731
EC13010684
CMC1250697

5/5 - 14 reviews

Leave a Review

Google Rating
4.8
Based on 2264 reviews
Griffin Service
Griffin Service
4.8
michael kane
michael kane
20:21 27 Sep 23
I allowed mysef to be talked into a service contract but 1 week later in 90 degree weather they blithely yes blithely, smoother than an oil slick informed me that “oh, we’re sorry but we’re so busy we won’t get to you for 3 days. ……………..THREE DAYS! I complained and the oil slick got even smoother. 1st I was on hold for over 1/2 an hour. I hung up and dialed apologized again and they promised they’d send “Nick” the next morning. The next morning,……. NO NICK. !!??I called again and , guess what, no answer just the usual “we’re sorry we can’t answer your call please leave a message” . So, I looked once again at the lovely promotional material paying attention to the “24 hour service part” and all the pretty smiles and, said to myself, Mike, you been “had” you been “HORNSWAGGLED” .Let my experience be your guide. .
Walt East
Walt East
20:09 27 Sep 23
Just moved back to Jax after 12 years away, Called to have natural gas valve installed for grill. Kyle arrived on time. Extremely courteous and didn’t mind explaining what he was doing. Answered questions about other plumbing work I am considering. Griffin will be my go to for plumbing. Call them and ask for this young professional. *****
lydia zepeda
lydia zepeda
16:56 27 Sep 23
This company is AMAZING/PROFESSIONAL/GREAT CUSTOMER SERVICE/FAST TO RESPOND AND MY TECHNICIAN KYLE D. Amazing… God Bless you!
Lisette Cintron
Lisette Cintron
23:22 26 Sep 23
We called that our AC wasn't working on Thur & they were out on Fri. The Griffin technician advised us of our issue & the cost, but also checked to see if AC Unit was still under warranty & it was! Although, we had to wait a full wk before the ordered part came in, Griffin's technician was able to fix our AC within 15-20min!
Michael Fitzsimmons
Michael Fitzsimmons
19:51 26 Sep 23
James was great!
mike reilly
mike reilly
10:10 26 Sep 23
I scheduled a system inspection and tune up. Billy H arrived on time after calling to let me know he was on the way. He was courteous and professional as well as mindful of COVID protocol. He took the time to explain what he was doing, why, and what would indicate there was an issue, even before he performed.Changing my overall assessment of Griffin. We have had several visits, each with a different tech, since my initial review. It Definitely depends on who arrives to perform your service. Some techs are primarily interested in up selling, regardless of if you really “need” it. Leak check was going to be $450.00, I called another contractor who did it for $180 and found the leak- in a defective solder on a part replaced by a griffin tech two years ago- glad i didn’t pay that 450.Also, recently had scheduling problems that resulted in me taking a day off for nothing because they overbooked.I have found a new contractor
Richard Dull
Richard Dull
20:45 25 Sep 23
Robby Bush
Robby Bush
16:55 25 Sep 23
Steve is excellent tech. Knows his craft.
Lisa Ferringo
Lisa Ferringo
16:35 25 Sep 23
Ac broke down just hours before tenants were checking in on a Saturday. Previous companies I called would not guarantee they could come. Griffin couldn’t promise a time but assured us they would be there. They showed up within 2 hours and had everything working properly before tenants arrived. I signed up for their maintenance plans and they were kind enough to waive the weekend emergency charge. Would highly recommend.
Robert Morton
Robert Morton
14:30 25 Sep 23
Scheduling was issue, 3 tries. But once they arrived, very polite and professional.
Matt Houston
Matt Houston
22:05 22 Sep 23
Awesome service from Justin. Thanks.
Don Tanner
Don Tanner
21:19 22 Sep 23
All around great experience. Looking forward to saving money with my hybrid water heater
MaryAnn Vaccaro
MaryAnn Vaccaro
17:03 22 Sep 23
James arrived on time to convert and hookup my LP gas stove/electric oven. He was very knowledgeable and completed the job quickly and efficiently. He also explained everything about the gas functions of the stove and answered all of my questions. As an added bonus he asked about any other plumbing issues that we may have.This is not the first time that we have used Griffin Services and they always do a great job and have very responsive customer service.
Paul Hand
Paul Hand
16:19 22 Sep 23
Dustin did an outstanding job on a small gas leak from our built in bar-B-Q. While he was here we had him put a shut off valve in the garage as the builder had not done that. Also did an outstanding job. Work quality was outstanding. Dustin was very knowledgeable and provided solid advice. I intend to make Griffin Service my go to provider going forward.
Goddess of the Classroom
Goddess of the Classroom
21:31 21 Sep 23
Lacey scheduled my estimate for the very next day. Steve B. was on time (he called about half an hour ahead to let me know he was on his way), polite, knowledgeable, and attentive.
Jack Reville
Jack Reville
20:56 21 Sep 23
Griffin did a complete HVAC system dismantle and replace. They replaced outdated, deteriorating heat pumps and attic ducting in our almost 4K square foot home. They were very professional from the minute we called, and the "teams" were very neat and professional too.We would highly recommend this company to anyone needing service.
Care Bear60
Care Bear60
20:38 21 Sep 23
James showed up, very friendly, explained the process, checked fireplace apparatuses. Determined we need both electronics and gas regulator.
Kathleen Zellner
Kathleen Zellner
20:05 21 Sep 23
Rasheed was the best electrician we’ve had do work for us. He knows his stuff.
Michael Janzen
Michael Janzen
18:54 21 Sep 23
Had a water leak on one of our AC units. Found it quickly. Reworked some of the piping insulation and grommet and sealed it so no more condensation should drip out. Did a nice job of cleaning up work area.
Kris Thoresen
Kris Thoresen
18:08 21 Sep 23
Jimmy the Service Tech was awesome!
Diane Denholm
Diane Denholm
17:29 21 Sep 23
The Griffen Service team showed up on time and got right to work replacing 2 HVAC systems and a duct cleaning. They were professional the entire 10 hours they were there and cleaned up after themselves. They took extra care to even mop the floor after they swept. The price was fair as well! I would highly recommend them.
James Mumblo
James Mumblo
17:05 21 Sep 23
Scott is a problem solver and very knowledgeable about his craft and products. Griffin Service is luck to have him on board. Thank you!Jim Mumblo
Courtney Preaster
Courtney Preaster
15:22 21 Sep 23
Great service, great at replying with answers (even a lil late in the evening), great explanation and guidance through the entire purchasing and installation process. Overall great service.
Jeff Cicillian
Jeff Cicillian
15:08 21 Sep 23
Great job Explained everything.
Harold Nord
Harold Nord
14:02 21 Sep 23
I have never had a bad experience with Griffin Service. In fact they have come in where others failed to perform. Today Kyle G. did a bang up job and provided detail in the work. It was done expertly. I recommend Griffin Service!!
Bonnie Queen
Bonnie Queen
11:59 21 Sep 23
Excellent service! Errol was professional, very thorough and resolved my drain issue quickly, as well as serviced my water heater. Thank you!
kevin morris
kevin morris
22:52 20 Sep 23
This is a professional company with a great staff. They listened to my problem, sent an extremely knowledgeable and competent tech who explained everything, made useful suggestions, and did the work right the first time. The price was reasonable especially considering the rapid response. Highly recommended.
Tony Motto
Tony Motto
22:48 20 Sep 23
I hired Griffin Services to install a gas line for my pool heater which involved quite a bit of work to dig, run the line, and connect to the pool equipment.Dustin from Griffin services did an outstanding job. His attention to detail, work ethic, and communication were most excellent. He was there when he said he would be and communicated through every step of the way.I would absolutely recommend Griffin and I would absolutely hire Dustin.Great experience.
Margaret Tasset
Margaret Tasset
21:33 20 Sep 23
I really liked that Matt was very clean cut as well as had a nice clean truck. He was very handsome, with no visible tattoos or dread locks. He was very nice and experienced and professional. We were happy with the price and also with no service charge as well as an internet coupon. We will use this company the next time that we need a plumber.
Geary Smith
Geary Smith
20:48 20 Sep 23
I purchased the Griffin Care annual service for water heater and HVAC maintenance. Both Leon and Steve were great! On Sept 20th Deklin did a great job today and he explained things very well.
Schwaib Ken
Schwaib Ken
19:30 20 Sep 23
Steven Norton
Steven Norton
17:26 20 Sep 23
So far very pleased with all aspects of this company. They are well organized and I think are offering good value. Kudos to the COO.
Adam Renfroe
Adam Renfroe
15:59 20 Sep 23
This is the first time I’ve used Griffin Service and James Bowers was the ultimate professional! He diagnosed our problem in minutes and offered a quick and cost-effective solution. I’m SOLD on Griffin Service and will be using them to service our AC, tankless water heater and electrical panel. If they start mowing grass, I’m hiring them for them too!James - thanks for what you do and more importantly, how you go about doing it. Griffin Service should value you as a top notch employee.
Jacob Breitinger
Jacob Breitinger
14:29 20 Sep 23
great experience with technician, Justin
Kym Labo
Kym Labo
12:26 20 Sep 23
Dominic installed two external outlets, moved the dryer outlet (which required more than expected) and moved another outlet in the laundry room. This is the 2nd time he’s been here to do electrical work and once again, he did a great job quickly and neatly.
Mary Maszy
Mary Maszy
03:06 20 Sep 23
Had 2 issues within 3 weeks. Rental property, tenants with an infant and toddler. 80-90 degrees in the condo. Tech was supposed to order the part, says office didn't order it, missed appointments, finally paid for and installed the part. Still no air. Disconnects between tech and office continued for 2 weeks. Next appointment, another expensive part needed, more delays, had to furnish the family with a space cooler at our expense. Finally fixed today.Our home ac went out Thursday, called, no service scheduled until Monday. Took off work, got a call from the office, rescheduled the appointment for Tuesday. Stayed home from work again. 1:00 tech arrives. Ask about the maintenance agreement we'd paid for in January, due to his "diagnosis " of our situation and he verified we should have already had 2 service treatments, no one had come all year. Told him I wanted a full refund, said he called the owner, Tom, and he'd perform maintenance today and in December, so I agreed. I literally have no idea what he did, but came back inside and tried to sell me a new $7,500 ac! Said ours was almost 10 years old, I replied that was why we got the maintenance agreement last year. Ended up charging is an additional 1,200+, and here's the kicker, it's 81 degrees still in our house! Called them AGAIN, have to stay home from work again tomorrow (day 3), no honoring the service agreement, no relief, no nothing. This company used to be really good. I have no idea what's wrong. But between these 2 experiences, I'm about done.
Aisha Rumph
Aisha Rumph
21:30 19 Sep 23
Jimmy did a great job! He was very knowledgeable and efficient. He gave detailed info. on how the valve broke and how to use it to prevent stripping it.
Lord Brian Frampton
Lord Brian Frampton
00:13 19 Sep 23
Dustin was the professional I look for when having work done on my house. He presented my options, advised me based on the criteria and needs I presented to him and worked to make our decided course of action a reality all within the same day visit. His workmanship was neat and precise, installation looks great and is functional. My wife already loves our new tankless water heater and so do I! Very Happy overall with Griffin and Dustin.
Karen Gallagher
Karen Gallagher
23:32 18 Sep 23
Easy to schedule an appointment Griffin has great communications via text and phone. My service provider, samuel is very professional, knowledgeable
k-t boi
k-t boi
22:31 18 Sep 23
Chris Schiltz
Chris Schiltz
20:19 18 Sep 23
I recently purchased an Amana air handler and enjoyed working with Griffin Service for the installation. I couldn't be more pleased with their exceptional service and professionalism.The team was incredibly professional throughout the entire process. They worked diligently, ensuring that the installation was completed efficiently and without causing any disruptions while I was working from home. That level of consideration truly sets them apart.Not only did they take care of business with the utmost expertise, but they also went above and beyond by being friendly and accommodating. They were great with my dog, which instantly put me at ease.What truly impressed me was their commitment to ensuring I fully understood my new system. They patiently walked me through the unit's operation, maintenance procedures and even took the time to explain the features of the new thermostat. Their attention to detail in this regard was truly commendable.In conclusion, I wholeheartedly recommend Griffin Home Services to anyone in need of HVAC services. Their professionalism, expertise, and customer-centric approach make them a top choice. Thank you for the outstanding service!
Errol Crumley
Errol Crumley
15:32 18 Sep 23
GOOD JOB!!
John Baldwin
John Baldwin
19:07 16 Sep 23
Kyle was our service tech. He was outstanding. Very personable and paid attention to detail and took no short cuts to ensure our new tankless water heater was installed correctly. Before I retired I oversaw mega million dollar healthcare projects. I would want Kyle on my team.
Michael Mackin
Michael Mackin
15:40 16 Sep 23
Prompt and professional. Was able to answer all questions and concerns.
Chris S
Chris S
14:59 16 Sep 23
Griffin got a plumber out same day due to the severity of the situation with water damage that was causing the garage ceiling to cave in. James P arrived and identified multiple issues immediately and was able to complete the repairs quickly and professionally. Griffin had replaced a water heater for me a couple years ago and I was very happy with their service then, which is why I called them again. Thank you for your prompt and excellent service. Thank you Angie acknowledging my emergency!! Griffin also contacted a restoration service to handle the water damage and they did a good job as well.
Lena Null Wood
Lena Null Wood
22:06 15 Sep 23
Outstanding customer service. Immediately sent out service rep when contacted!
Mark Walker
Mark Walker
20:04 15 Sep 23
Deklin did a great job with my AC maintenance service.
Tony Gondek
Tony Gondek
17:37 15 Sep 23
Justin handled every aspect of my installation from consultation, scheduling and installation.Griffin also replaced a water heater in 2022 for my precious home and this time was a no-brainer.You'll be hard to beat Griffin's competive pricing, beating the big orange and blue guys by a mile.Thank you Justin and thank you Griffin team for a smooth and painless experience.
Tracy Angeles
Tracy Angeles
19:09 14 Sep 23
I highly recommend, James! He went above and beyond to help us understand the issue with our gas line. He was very accommodating, knowledgeable, professional and personable. We moved into our house two days ago. We have an outdoor fireplace that we didn’t know how to operate. He examined it and explained, in detail how to safely operate it. Additionally, our water softener was full of water, no visible salt. He examined it for us and explained that we need to add salt crystals. He said after we add salt and it doesn’t work to call him and he’ll come back and check it again.We are very satisfied with the service provided.Thank you, James .
Susan Mccoy
Susan Mccoy
16:16 14 Sep 23
I had many plumbers come and tell me there wasn't an issue after another service man told me I should call a plumber. Griffin found the issue without my mentioning it and repaired it in 2 hours.
Karen Doyle
Karen Doyle
23:38 13 Sep 23
Jimmy was awesome. Very informative, professional and friendly!
Joe Bosko
Joe Bosko
16:17 13 Sep 23
The technician Chuck was fast and professional, very respectful and pleasant to deal with. It did take a while to get a tech out but he did an excellent job
M. Monter
M. Monter
03:12 13 Sep 23
A/C wasn’t blowing cold. Called Griffin bc they had very good online reviews. Tech was prompt, courteous and professional and diagnosed the problem as a malfunctioning $65 capacitor. Ended up costing me $548 which is an absurd rip off for a simple 20 minute fix.
Daryl “Doc” Gleaton
Daryl “Doc” Gleaton
22:57 12 Sep 23
Both Sholanda in the front office and Jimmy the field technician were amazing. They were considerate, courteous, on time and very professional and a great value! I will definitely be calling them in the future if needed.
Roger Walker
Roger Walker
21:39 12 Sep 23
True to their advertising promises. Honest and frank diagnosis. Up front about the level of urgency- not urgent at this time.
Inquiry Email
Inquiry Email
16:31 12 Sep 23
Always fast and courteous. Easy vendors to work with
Pastor Jack
Pastor Jack
15:49 12 Sep 23
Bill was very cordial and professional in my experience with him. He gets a two thumbs up from me!
Shade Gray
Shade Gray
12:18 12 Sep 23
The drivers they hire are an absolute nightmare. Careless driving is not what I want from a company that I would hire. Professionalism at its worst. You care about your future and potential customers teach your divers to drive safely.
Henrietta Coker
Henrietta Coker
18:09 11 Sep 23
Technician was friendly and very professional. Solved our water heater problem in no time.
Rodrigo Carlos
Rodrigo Carlos
17:55 11 Sep 23
Dave did such a great job! So glad that Griffin was able to fix my problem so quickly!
Jeffrey Kessler
Jeffrey Kessler
17:40 11 Sep 23
We are experiencing Air Conditioning issues. After dealing with another AC Company in the area and their unprofessional back office staff, We call Griffin on a Friday. They were very professional and understand Customer Service and relations. They had a technician scheduled to come to our house that same day. The Technician Deklin Casey arrived in less than 8 hours. Deklin sent us a text prior to arriving with a picture of him so we knew who to expect. Deklin when he arrived was wearing a Griffin uniform and was very professional. He did a very good job in verifying the issue with the AC unit and explaining it to us. He hoped he had a motor on his truck but he did not unfortunately. It was tough spending the weekend without HVAC, however I feel that Deklin and Griffin will do everything they can to get the part and get our AC unit up and running quickly. I learned a valuable lesson in selecting Services companies to perform work for you, it is not always best to go with the company that installed the unit, they are companies that do volume work for builders and do not understand customer service. I will always in the future go with true service companies that understand customers and work for the individual customer and not a large builder. Take it from someone who is in the customer service business that Griffin is a very good choice. 09/11/2023 Deklin and Griffin did another great job in finding the part that was needed for my AC unit, Deklin drove and picked it up and made the repairs and checked out the system all by noon. We know have AC and are very happy. I will use Griffin moving forward for all my HVAC, Plumbing and Electrical needs.
Any Sugarloaf
Any Sugarloaf
16:51 11 Sep 23
Jeremy B was great he was able to solve problems others missedThanks Jeremy the Hansen’s
Mike Lambert
Mike Lambert
00:41 11 Sep 23
Kyle did a really good job and I will call again
Maribel Hernandez
Maribel Hernandez
19:06 10 Sep 23
Justin did a great job. Very responsive and professional. Great value!
Mellissa
Mellissa
19:30 08 Sep 23
Very direct, informative, and professional. Will definitely use this company again in the future
Margaret Amelia
Margaret Amelia
18:48 08 Sep 23
Steve came out to help us with a gas appliance disconnect and removal. He was knowledgeable, quick, and courteous. We will be calling in the future when we need help.
Bruce Miller
Bruce Miller
12:43 08 Sep 23
Jeremy did a great job
Suzy Strock
Suzy Strock
12:39 08 Sep 23
Jerry Ivey
Jerry Ivey
00:22 08 Sep 23
Courteous professional
David Hagwood
David Hagwood
22:55 07 Sep 23
*UpdateSince I have a service contract with them, I decided to give them another chance. While they did cancel on me the first time I made this appointment, at least they contacted me this time and had a good reason for why they couldn't make it this time. The recent hurricane had set them behind in their appointments, so that makes sense.Today's service was for A/C maintenance. The technician was very personal was really nice and did a really good job. He he showed me the work he did, and I appreciated that.The only reason I couldn't give 5 stars this time is I still think they could work on better communication. Communication is very important to me. It's difficult to get an actual representative on the phone instead of a 3rd party call center, which is what you will get 9 times out of 10. I don't really get a response on text message or Messenger either.I'll update this review as we do more business in the future. Hopefully, they are receptive to some constructive criticism.Overall I was very satisfied with today's service.*Original ReviewI originally really liked this service. They did great work and were responsive, kept me up to date on what was going on. That was over 2 years ago.As of writing this today, I had a confirmed appointment to have a broken water pipe fixed. We had no water. I missed a whole day of work just to find out that they were not going to be making it today. I tried to call and text just to find our exactly what happened. I just didn't get any answers. I called, I got some kinda call center they have setup who told me they would try to get their dispatcher on they line. There was no response. The last text they sent me was they would be here after 2pm, but no other response after I texted them again after 4pm had passed. I texted them on Facebook, and I just got an apology, but still no answers about what was going on.I had to give up on them. It's now past 7pm and I called another service out to help me, which showed up literally within a few minutes of me calling. If you want to know who helped, it was Kingdom Based Plumbing. If they do a good job, you can bet I'll let everyone know.As of now, I'm probably never going to use Griffin Service again. I had been a good customer to them. I called them for whatever I needed, including installing a complete A/C system on our home. There is no excuse for how poorly Griffin Service handled this.
JoAnne luCinda
JoAnne luCinda
22:11 07 Sep 23
John Tuthill Sr was the only one that could investigate and fix my problem. I only want John for future calls.
J M
J M
00:01 07 Sep 23
Very professional
1979reeves
1979reeves
22:23 06 Sep 23
After speaking with two other A/C repair companies that could not fix our problem and we’re very insistent we have to buy a new unit. I took one more shot with Griffin. Dave B showed up on time, literally took about 15 mins and said “ I can fix that”. We were worried about the cost and longevity. After some military discount and Dave making a phone call it was very reasonable. Well less than half the price of a new unit. He made a plan to come back the next day due to the old refrigerant he needed. Once again, he showed on time and got right to work. Took pics of the repair for me, showed me the pressure test and hung out while the house cooled down to make sure we were good. We even paid for the service plan. Thank you Dave and Griffen team so much.FYI. I set up the umbrella, chair and cooler with drinks for him. Respect your trade masters !!
James McGhee
James McGhee
21:04 06 Sep 23
Holly greene
Holly greene
21:01 06 Sep 23
Daryl Jackson
Daryl Jackson
18:14 06 Sep 23
Justin was great
linda connelly
linda connelly
18:13 06 Sep 23
I. was out of town when I was alerted to a possible leak in a hose bib. I called Griffin Plumbing as they have helped me out with other plumbing issues. A very short time later I received a text from James B to say he was on his way. James gave me a call to make sure we were on the same page. He fixed the problem then called me back to let me know the water was back on. I felt dealing with him over the phone was incredibly easy and professional. Thumbs up for James.Every experience with Griffin has been outstanding and I will continue to call them with any future plumbing issue.
S C
S C
14:44 06 Sep 23
Second time this company has helped me with (unrelated) natural gas issues. Replaced gas water heater & another time repaired outside gas connector. Quick & responsive. Nice to work with from office to diagnostics to service completion.
Mike Moore
Mike Moore
20:48 05 Sep 23
Came out on time, very professional, made repair cleaned up all at a reasonable price.
Beth Arias
Beth Arias
16:41 05 Sep 23
Great professionals, quick service and fixed in a jiffy! Great Job James & Edward!
Charles Costello
Charles Costello
15:14 05 Sep 23
On time. Professional. Outstanding customer service.
Sandra Phoenix
Sandra Phoenix
15:11 05 Sep 23
Jimmy was wonderful and very helpful in helping me locate where the water was coming from. Professional and friendly! I'll call Griffin if I ever need to have someone come out again. Thank you!
Christian Going
Christian Going
13:55 05 Sep 23
Super helpful! Fixed my issue right away. Thanks again!
Harry Vartan
Harry Vartan
17:39 04 Sep 23
Great timely work. Very satisfied.
James Minchew
James Minchew
15:46 03 Sep 23
Justin was really nice and very professional. He got to our house quickly on a Sunday and fixed the issue in a timely manner. We’ll definitely use Griffin again next time.
Virginia Bush
Virginia Bush
13:59 03 Sep 23
I’ve had their service for 3 years and for at least two years. We are a Gold Service Member paying a monthly fee for Gold Level Service. I’ve had them come out at least 5 times to figure out what is wrong with our CAC not cooling properly. Each time they come out, we spend anywhere from $400 to $600 for something that doesn’t fix the problem. Now, we have no AC for two days and when I call to check on the timing of arrival they say we are trying to get someone out there. What it seems to me is they have too many Gold Service Customers and not enough technicians to support the customers. I also under that it is Florida and AC issues are voluminous. What we expect is clear communication as far as there are 10 Gold Service customers ahead of you. Instead we hear the unknown. I specifically asked how many technicians are on call and how many customers are ahead of me and that could not be communicated. That seems very disconcerting and but of smoke and mirrors.
Robyn Villella
Robyn Villella
20:07 02 Sep 23
Jie Chen
Jie Chen
04:07 02 Sep 23
I recently had the pleasure of working with electronic technicians for a repair job, and I must say, I was thoroughly impressed. Their professionalism was top-notch from start to finish.During the repair process, they took the time to explain the issues clearly and in a way that I could easily understand. This level of communication was greatly appreciated, as it made me feel confident in the work they were doing.Overall, I can't recommend these electronic technicians enough. Their professionalism, quick response, and clear explanations make them a standout choice for any electronic repair needs.
Cherlie Pierre
Cherlie Pierre
16:39 01 Sep 23
Excellent customer service A+
April Leopold
April Leopold
16:05 01 Sep 23
Chad was amazing and informative along with quality workmanship
Leonard Ciavattone
Leonard Ciavattone
15:23 01 Sep 23
Very nice work
Calvin Brinson
Calvin Brinson
22:38 31 Aug 23
It was done in a very good time very happy with the work.
Wendy Schaeffer
Wendy Schaeffer
21:36 31 Aug 23
Great communication as I received both text and email alerts to let me know the technician was on his way. Edon did a great job diagnosing what was going on and put in the extra effort to make sure the fix was working before he left. Pricing was very fair for the time spent completing the repair. Would work again with them in the future!!!
Carlos Sanchez
Carlos Sanchez
18:06 31 Aug 23
The tech was professional and completed the install then made certain everything was functioning properly.
sarah maccherone
sarah maccherone
17:43 31 Aug 23
I was so impressed by the quality of work. Not only did they install a ceiling fan they inspected all my other outlets in my home and recommended additional repairs that I certainly will follow up with and will without question calling the company back. I highly recommend calling them for your electrical needs.
Le Anne Seymour Steinberg
Le Anne Seymour Steinberg
19:28 30 Aug 23
Had service call on AC unit, and had to squawk to get someone out despite paying $25 a month to get timely service. Tech was fine but salesman promised a reliable system to replace a carrier system that was still under warranty. He said they stock units and parts so either could repair same day or drop in a replacement unit on the off chance this reliable unit failed. I get no call back from the service manager.
William nightingale
William nightingale
21:00 29 Aug 23
He did a good job and a good representative for your business
Vinnie Falcone
Vinnie Falcone
20:17 29 Aug 23
Dave was great and would recommend him highly!
Alex French
Alex French
17:53 29 Aug 23
I scheduled an appointment with Griffin Service. They rescheduled my appointment four separate times when they finally came out I was told everything was fine with my unit. The technician said my condensation line might be clogged you pay $300 a year for their maintenance plan thanking they would be the ones to clean that out so the technician pulled the sensor out and left it hanging I wanted to get a second opinion so I went with another heating and cooling company, they immediately found that the condensation pan at the bottom of the inside unit was clogged up and mildew buildup on it. I will not be coming back to Griffin Service after this last experience.
Mark Wallace
Mark Wallace
17:45 29 Aug 23
The technician, Bill Shifflett was professional and informative. He provided options and explained what cause the system to fail.Thank you for your service, and restoring my system!
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5/5 - 14 reviews

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5/5 - 14 reviews

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