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Testimonials – Maintenance Articles

Air Conditioning Maintenance in St. Augustine, FL 32084

March 27, 2023

Great Company. Very professional and they offer a great membership plan.

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Griffin Service.

10895 Old Dixie Hwy., Suite 1, Ponte Vedra Beach, FL 32081
CFC1430731
EC13010684
CMC1250697

5/5 - 5 reviews

Google Rating

4.8

Based on 1951 reviews

Griffin Service

4.8

23:10 07 Jun 23

I have root blockage but Justin continued until it flowed inspire of hard rain the full time.

19:50 07 Jun 23

Great company! Had the pleasure of working with Joe, Laura, Billy, and most recently Justin and Deklin who are personable, knowledgeable, clearly prioritize the customer experience, and take a lot of pride in the quality of their work. Thank you for keeping it simple and providing that one stop service!

20:57 06 Jun 23

Jerry Valentine

16:21 06 Jun 23

The guys were awesome did a great job

Christopher Long

22:56 05 Jun 23

21:56 05 Jun 23

Great service Fast and Professional

18:56 05 Jun 23

Frederick Hartage

17:01 05 Jun 23

He came to sell their expensive products and left everything he disassemble undone to include removing my AC filter.

14:50 05 Jun 23

Good job on the second try. Scheduled and came back immediately to address my complaint. The problem was on oversight on the previous techs drainage installation. I still believe in this company and willing to continue using their services as they are prompt, reliable and noteworthy to add provide a quality product.

14:40 05 Jun 23

Samuel Powell was very professional and efficient He was done in no time.

13:35 05 Jun 23

11:43 03 Jun 23

I called at 9 AM because my toilets weren’t draining. The tech showed up 2 hours later, and did a cursory check of the problem. Gave me an estimate , and since I had him I asked for 4 more issues that needed addressing. He fixed all my problems in the same unscheduled visit. He was professional, knowledgeable, and very polite. Extremely happy with the outcome. Highly recommend. Thanks Steve.

17:28 02 Jun 23

Excellent and professional job done by James and his helper in installing a gas line for dryer. They cleaned up areas they worked in. They also thoroughly checked to made sure everything worked properly before leaving.

Mabel Sciarratta

13:49 02 Jun 23

Plumbing repair

02:19 02 Jun 23

Very great experience!Great customer service!Kind, friendly and professional!Great to do business with!Highly recommend!

22:51 01 Jun 23

Great service. Incredibly knowledgeable.

20:32 01 Jun 23

Michael Duplessis

15:32 01 Jun 23

They were awesome, they replaced. My ac and hot water heater. Both teams for each repair were great and would absolutely recommend this company

15:25 01 Jun 23

After visits from 2 other employees from this company, the 2 plumbers that actually did the job were awesome! Steve and Jonathan Castro were professional, pleasant and very hard working! Their work ethic is very rare these days! Please give them a raise!

13:25 01 Jun 23

Good professional job

22:10 31 May 23

Technician was awesome!

17:39 31 May 23

Jeannine McGinn

17:22 31 May 23

Reset thermostat on water heater

21:45 30 May 23

After several months with the Daikin AC system they installed i have to say I'm thoroughly impressed with all of their work! Fair pricing for quality equipment and service.Drew (Andrew) did a great job! On time, professional and friendly. My ducts are happy 😊!

20:22 30 May 23

Griffin Services is our only call for all our plumbing needs. Excellent service, knowledgeable staff and always reliable

19:51 30 May 23

18:50 30 May 23

AC wasn't working due to tripped breaker. Eddie got me air right away 😁

17:36 30 May 23

Griffin is the best. They're prompt, courteous, professional, and they always get it right at a reasonable price! Joe and Kyle are the best in the business!

21:35 26 May 23

The technician Logan Choate was very professional. He explained the problem and verified that we had warranty coverage. Ordered the part and installed in a timely manner. I would highly recommend both Griffin Air and Logan.

19:51 26 May 23

Great job

18:20 26 May 23

We were very impressed with the service received … we have concerns about a hook-up for a natural gas fire pit on our lanai. Dustin, a licensed gas plumber was scheduled to come the day after I called. He was knowledgeable and very professional. He developed a solution for us and will assist with the installation when the new fire pit is delivered. He also offered to talk to the contractor to facilitate the installation even more. Great service!

14:51 26 May 23

Nigel was efficient and helpful and prompt, and courteous,

21:15 24 May 23

Professional and knowledgeable. Great experience and will continue using them!

17:59 24 May 23

James P was very professional.

16:49 24 May 23

16:44 24 May 23

Nigel at Griffin provided EXCEPTIONAL service when he flushed out my tankless water heater. In addition to doing superior work, he took the time to educate me on how to maintain my system.

15:42 24 May 23

Ralph was detailed oriented in expressing the type of equipment needed to fulfill his service call. Ralph was knowledgeable, courteous and professional

23:22 23 May 23

James did an excellent job and on time and professional

21:59 23 May 23

The Griffen Service team showed up on time and got right to work replacing 2 HVAC systems and a duct cleaning. They were professional the entire 10 hours they were there and cleaned up after themselves. They took extra care to even mop the floor after they swept. The price was fair as well! I would highly recommend them.

21:13 23 May 23

Kyle was very polite and professional. He provided many needed details about the new water heater. I was more than pleased with the experience. Jim Branson

17:54 23 May 23

My natural gas grill needed to be hooked up by a Plumber. Dustin was very professional and knowledgeable. He made sure that I understood the operation of my grill and the natural gas hook up system. I feel very confident that my natural gas grill was hooked up safely and I have no reservations using the grill. I recommend Griffin Service without hesitation.

13:50 23 May 23

James Fairchild

12:57 23 May 23

Logan did a great job. He was honest and knowledgeable. Answered all my questions in detail. We are cooling again!

00:45 23 May 23

Great service awesome job!!

23:03 22 May 23

22:13 22 May 23

Had an overnight HVAC issue and decided to call Griffin Service after hearing their radio commercials and think if I need an HVAC company I’ll try them. I’m so glad I did! Everyone I spoke with were courteous and professional. Eddie the technician called me about 45 minutes before arriving to let me know he was on the way. When he arrived he he was clean, professional and got straight to work. He didn’t try to sell me on anything and gave me plenty of options. The service was spot on and consistent with what their radio adds touted.

20:56 22 May 23

Estimate for replacing hot water heater

00:46 21 May 23

I googled “plumbing services” after an outside spigot broke and bursted. I called Griffin Service and they scheduled a same-day repair for me. The technician, Justin, called before heading over, was on time, professional and knowledgeable of the trade. The price was reasonable for the work performed. Five stars for him. Thank you

20:12 19 May 23

Oh my goodness ! What a Pleasant Happy experience getting a split system heat pump installed by Griffin Services !! 1 day to set install and one day to complete ! Who does that , Griffin Services ! Oh Happy day with no stress getting installed. Just a team of Great People ! Thank You So much ... Cheers

Cindy Kratochvil

19:57 19 May 23

We had Griffin give us an estimate to replace our 15 year old A/C handler and conductor. They came out the next morning and replaced it. They were professional, polite and finished sooner than expected. They leaned up nicely and showed us everything. Pricing was good…..would recommend

19:07 19 May 23

Justin was friendly, efficient, and professional.

Michael Nichols

17:15 19 May 23

Anthony was very friendly. He's got a great attitude. Also, the quote I got was one of the better quotes I've recieved. Anthony might be the reason why I choose this company. A good attitude goes a long way.

16:36 19 May 23

Great service!

16:32 19 May 23

Dustin was amazing thank you Griffin service

11:57 19 May 23

PAULA JEAN EDWARDS

21:00 18 May 23

Thank you Father God in the name of Jesus Christ for leading me to Griffin Services 🙏🏾 (other HVAC companies), that I've contacted in the past were not upfront and HONEST in giving their recommendations for my AC issues 😕⭐⭐⭐⭐⭐Griffin Services were very professional and HONEST. Joseph and Samuel were great. I'm feeling the cool 😎 air 😀. I pray that The Living God continues to bless them and us all 💖

23:01 17 May 23

The entire process of getting an estimate for a new AC system and installation was great. Kyle did a great job explaining the different system and broke down how each component works. Jordan and his team did an awesome job installing the system. Jordan explained how to operate the new thermostat and filter system. He made sure no debris was left. Great company!!

15:46 17 May 23

My A/C went out last night. I. Called Griffin Service first thing this morning & they came out shortly before 10AM. Very friendly & professional. Problem was diagnosed and repaired and now we’re cool again. Many thanks!Before they left Joe showed me photos of inside and outside units and advised what I might expect in the future which they’ll also send in writing. Again, many thanks!

22:43 16 May 23

Eddie was so kind and worked hard to diagnose my issue with my mini split AC. I couldn’t recommend Griffin or Eddie more. Man deserves a raise

20:42 16 May 23

18:50 16 May 23

Very pleased with the service. Ended up purchasing a maintenance agreement.

elizabeth schaefer

18:47 16 May 23

Needed help hooking up gas to a grill. Dustin was excellent-great service, communicative and efficient. Thank you!!

22:47 15 May 23

James did a great job for us! We will definitely use Griffin Service again!

20:55 15 May 23

The water line to the furnace for drainage I was clogged up so the thermostat didn't work properly so he showed me how to do it and I really appreciate what he did thank you

20:44 15 May 23

Super fast...I mean crazy fast professional service! I highly recommend them!

18:08 15 May 23

Excellent job and very polite

17:41 15 May 23

Lot’s of things cleaned, new uv bulb, new hard start box, and a secondary surge protector added to the compressor electric box. Good job by Deklin on all work. I’ll use them again even after being with them for 2 years now.

13:23 14 May 23

Deklin's visit was to inspect my AC before summer temps set in. He went over how my unit is doing and answered my questions. He was friendly and professional. 5 stars out of 5.

23:39 12 May 23

23:38 12 May 23

Deklin, Vinnie, Dominic did an awesome job. Very detailed oriented and efficient. I recommend them and Griffin Service for all your needs and everything else that they do.

17:46 12 May 23

Called Griffin Service @ 8am on Friday due to lightning strike taking out my water heater and Steve showed up an hour later. They truly made me feel like they cared in regards to my family being without hot water especially over the weekend. Steve was amazing. He definitely arrived much sooner than I anticipated. He was also very professional, very knowledgeable, explained very clearly what he was doing and very clean. I absolutely recommend Griffin Service for all of your water heater and air conditioning needs!!!!

13:24 12 May 23

I have never had a bad experience with Griffin Service. In fact they have come in where others failed to perform. Today Eddie did a bang up job and provided detail in the work. It was done expertly and timely. I. Highly recommend Griffin Service!!

13:03 12 May 23

I love the professional service that to gentleman gave me that figures out the electrical problem, quick and swiftly, which that intern save me some money

23:36 11 May 23

Kyle was our tech who graciously and professionally fixed the rusted gas line hose connector for our hot water heater.Kyle went over and beyond our expectations. Griffin Service is lucky to have Kyle as an employee. Best customer service ever. Thanks Kyle. Be well.

22:32 11 May 23

James was terrific! He listen to what we wanted placement wise and reason. Also fixed an outdoor faucet issue we’re having. Very polite and let us know what to expect and maintenance required on new unit

20:47 11 May 23

Eddie came when he said he would, he efficiently used his time wisely, they cleaned up after it was done, and were very polite and professional throughout the whole time. And they gave me the best deal possible.

20:41 11 May 23

Outstanding Performance and Professional! Quick response to be added to schedule and Curtis was awesome. Very informative and over and above service for the PM preformed.

20:30 11 May 23

Fast repair, great service. Errol did an awesome job and I highly recommend his service.

scott herndon (Surface Removal Systems)

00:43 11 May 23

What a great company and highly recommend them. Our installers Mike and Dave were the best and Shane our sales representative was fantastic and also came out to help and check out the progress of the project. If you are considering a new unit stop now and call Griffin Services.Update: just had them come out and replace our hot water heater with a tankless one. Best company ever.Second Update: Dustin came out and replaced our entire water filtration system and new main water line to the house. We have well water and now everything is amazing. Highly recommend them and Dustin was super informative and explain every step. This is our third major utilities upgrade with Griffin Services.

02:32 10 May 23

This was my first time using Griffin. Errol and his colleagues were fabulous! Scheduling the appointment online was a breeze. I received a text and call when Errol was on his way which I really appreciated. He covered our floor and inside the kitchen cabinet and came ready to work with all of the tools he needed. We added on other services and they got it all done in the same day. Pricing was very fair. Excellent work and professional people. We will be using Griffin in the future.

22:04 09 May 23

They called me to update arrival time and efficiently diagnosed and fixed the issue. He explained in detail what the issue was and what was required to correct it.

17:55 09 May 23

Robert Sutemeier

14:45 09 May 23

20:07 08 May 23

MY TECHNICIAN WAS VERY KNOWLEDGEABLEABOUT WHAT CAUSED THE PROBLEM AND THE BEST WAY TO REPAIR IT.ALSO VERY HELPFUL WITH QUESTIONS I HAD ABOUT UP GRADES I WANTED TO DO TO MY THERMOSTATI HOPE HE HANDLES ALL MY SERVICE NEEDS

Stephanie Jordon

17:04 06 May 23

Pipe busted in bathroom and they were very prompt for a weekend repair and very professional

Allyson Viggiano

00:20 06 May 23

Jeffrey is the most amazing service guy at Griffin! He’s very knowledgeable about everything ac related. He’s been back to our house dealing with an issue that’s not Griffins fault but he stays until the issue is solved and really listens to our complaints. He’s truly a saint :-)

Stephanie Giacopelli

21:20 05 May 23

Eddie is friendly and very knowledgeable about the HVAC systems. He went above and beyond to ensure my system is and will stay in great condition. Eddie also helped me better understand my system to use it more efficiently.I’m a Griffin Club Member, and a very happy one!

20:34 03 May 23

Very informative and helpful. We will utilize them for an upcoming overdue maintenance one our tankless water heater.

20:23 03 May 23

Griffin was very responsive. They were upfront about policies and our plumber was very knowledgeable. He explained what was going on well (to non-experts) and we feel confidant in the service that was provided.

17:53 03 May 23

17:07 03 May 23

Curtis replaced the air handler fan assembly, unit exhibited signs of failure.

Kenneth Stecher

17:54 02 May 23

16:02 02 May 23

Very easy to work with quick to take care of our need. Great value for the services.

Christine Miller

14:38 02 May 23

23:23 01 May 23

Vinnie cleared a blockage in my sink, and really is knowledgeable about his work.

LaWhit Lizzmore

22:55 01 May 23

Tech came out and thoroughly searched for the water leak in my house. The leak was found. The tech provided pictures a contractor to help with my claim and the cleanup along with putting everything back together..

22:20 01 May 23

Good work

Christopher Gilbert

16:14 01 May 23

Fast and friendly. Great experience.

13:25 01 May 23

The technician reset the ground fault switch and check blown exterior bulb bad for driveway light, also reset my irrigation control system and Alarm reset for camera looking at cars parked in driveway…..

17:58 30 Apr 23

See all reviews Write a review

5/5 - 5 reviews

5/5 - 5 reviews

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